What We Do

 
plans
Servers
Support Call

Support Plans

Flexible Support for the functions critical to your business

Server Management

Peace of mind knowing that everything in the background is working the way it's meant to

Workstation Management

Specialist support technicians on call to assist your needs whenever you need

Laptop Keyboard
App User
Call Center Headset

Crisis Management

Disaster recovery planning and business continuity

Email Hosting

Secure hosted email that's always available for the user on the go

Phone Systems

Digital, VoIP or hybrid phone systems to meet your business needs

Find The Right Support Plan For You

Ad-Hoc Plan
  • 9:00am - 5:30pm phone and email support

  • Billed in hourly increments

  • Maximum 12 hour response

  • No guaranteed uptime

  • Server maintenance scheduled when possible

  • Remote support billed in half hour increments

  • Onsite support billed at a premium rate

  • CTO access not available

Essentials
  • 9:00am - 5:30pm phone and email support

  • Support available outside these hours is billed per hour

  • Maximum 6 hour response

  • 99% server uptime

  • Server maintenance scheduled during business hours

  • Unlimited remote support

  • Onsite support billed at a reduced rate

  • Access to CTO billed per hour

Platinum
  • 9:00am - 5:30pm phone and email support

  • 24 hour response via email and call back service

  • Maximum 4 hour response

  • 99% server uptime

  • Server maintenance outside business hours

  • Unlimited remote support

  • Unlimited onsite support

  • Included access to CTO